Ecommerce Operations Intern

Job summary
Looking for driven and enthusiastic individualsComfortable with feedback and making rapid improvementsPaid to work and learn
Job seniority: entry level
Responsibilities
• Respond to customer inquiries, feedback, and concerns• Manage customer reviews and ratings• Process and verify invoices• Manage packing team and operations• Ensure timely dispatch of shipments• Conduct inventory reconciliation• Update product listings and information• Support order processing and fulfillment• Conduct market research• Collect and analyze data for improvement
Requirements
• Currently enrolled in or recent graduate in relevant field• Strong communication skills• Proficient in social media platforms and MS Office• Detail-oriented with good organizational skills• Passion for e-commerce and jewellery industry
Key Skills Needed
• Strong written and verbal communication• Customer-centric approach• Proficiency in social media and MS Office• Detail-oriented• Organizational skills
Benefits
• Diverse and inclusive workplace• Flexible working hours• Medical insurance