Address
Form of work Department
Sales Compliance and Control
Job posted on
Jul 02, 2023
Employee Type
Permanent-Sales Vertical
Experience range (Years)
0 - 3 years
Group Company: HDFC Bank Limited
Designation:Direct Banking Channels-Sales Compliance and Control Officer
Position description: Ensureing timely completion of Training, Call Quality Monitoring and Compliance
Primary Responsibilities:
- Responiable for Call monitoring and Compliance and Audits.
- Prepairing the report of the monitored calls and share with team with the remarks.
- Ensure all laid down system and process are followed as stipulated by Audit
Additional Responsibilities:
- To Provide Training to team
Educational qualifications preferred
- Category: Bachelor's Degree, Master's Degree
Required work experience
- Industry: BFSI
- Role: Quality Executive
- Years of experience: 0 to 3
Key Performance Indicators:
Call Quality Monitoring and Audit
Required Competencies:
Excel & Powerpoint
Required Knowledge:
Product, Process, Excel & Powerpoint
Required Skills:
Training & Quality Effectiveness
Other:
- Reporting Designation: Training Manager
- Reporting Department-Sub BU: Sales Compliance and Control
Work Environment Details:
Back office work
Other details
