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Essential Duties and Responsibilities:
- Actively serve and support the Product Owner and Delivery Team in their quest to consistently meet sprint goals.
- Facilitate getting the work done without coercion, assigning, or dictating the work
- Facilitate discussion, decision making, and conflict resolution as needed to make sure the team stays aligned and focused on the highest priority.
- Guide the Scrum Team on how to use Agile/Scrum practices and how to get the most out of self-organization
- Assess the scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is welcome, sustainable and comfortable for the team.
- Remove impediments or guide the team to remove impediments by finding the right people help remove the blocker.
- Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
- Assist with internal and external communication, improving transparency, and cascading information
- Provide all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
- Support and educate the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog.
- Effective facilitator and coach to development teams with the ability to adjust to change and deliver on planned outcomes.
- Knowledge of budgeting approaches and ability to apply policies and practices to support the planning and administering of a budget.
- Implements the mission, vision and objectives of the IT governance function.
Required Skills
Knowledge and Skills:
- Accountable for coordinating cross-team dependencies and removing impediments (blockers) so teams can deliver products predictably.
- Problem solve through delivery challenges, lead prioritization discussions and help keep teams focused on delivering highest priorities.
- Help the Product Manager/Owner manage their backlog effectively and maintain 3-sprints of dev ready features
- Facilitate getting the work done and setting work and reporting standards for delivery teams.
- Build a trusting and safe environment where problems can be raised without fear of blame with an emphasis on problem solving.
- Help to establish a culture of collaboration where teams are willing to try new ideas without fear of failure.
- Support Delivery Lead with all aspects of PI Planning including making sure teams are ready for planning, story mapping, identifying cross-team dependencies, facilitating planning activities, creating a program board, etc.
- Drive teams to deliver on commitments and lead through delivery challenges.
- Facilitate ongoing team planning activities and cross-team scrum ceremonies
- Hire, train, coach and mentor a team of scrum masters
- Partner closely with other leads (Product, Engineering, QA and Architect) to stay aligned on priorities, team health and tracking to program goals
- Provide regular program updates to ensure team, stakeholders and leadership stays connected to what's in progress, what's coming up and any risks or blockers
- First level Scrum Master certification (CSM)
- Experience working in scaled agile environment
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