Company Overview
Technotask Business Solutions Pvt Ltd is a leading player in the BPO-BPM industry, specializing in Contact Centre Services, Inbound and Outbound Project Management, and HRO space. With a focus on Startup ecosystem industries like ECom, Fintech, Foodtech, and Apparel Fashion, TTBS provides support to major E-Com companies and leading brands. The company's core competencies include Customer support, ITEs, and Business Analytics, with a commitment to delivering high efficiency and quality.
Job Overview
Hiring Customer Support Executive at Technotask Business Solutions Pvt Ltd, Bhopal, Madhya Pradesh, India. Full-time position for Fresher (Less than 1 year of experience).
Qualifications and Skills
- Chat Handling
- Good in grammar
- Customer handling
- Good in English
- Team bonding
- Good in Email Writing
Roles and Responsibilities
- Provide exceptional Customer support via chat, email, and phone
- Handle customer queries efficiently and professionally
- Maintain customer satisfaction and resolve issues promptly
- Collaborate with team members for effective problem-solving
- Demonstrate excellent communication skills in English
- Ensure accurate and grammatically correct responses
- Adhere to company guidelines and processes for Customer support
- Build positive relationships with customers and ensure a seamless support experience