AddressCustomer Support Advisor to join our travel and tourism team.
Responsibilities:
- Provide top-notch Customer Support via phone, email, and live chat.
- Assist customers with technical inquiries and issues related to travel bookings and sales processes.
- Troubleshoot technical problems and escalate complex issues.
- Educate customers on product features and promotions.
- Collaborate with internal teams to improve processes and service quality.
- Maintain accurate records using our CRM system.
- Meet and exceed performance targets.
Job Types: Full-time, Fresher
Salary: ₹178,462.14 - ₹437,938.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
Ability to Commute:
- Aundh, Pune, Maharashtra (Required)
Ability to Relocate:
- Aundh, Pune, Maharashtra: Relocate before starting work (Required)
Work Location: In person
Speak with the employer
+91 9606920855
