We're on a mission to reshape the future of crypto futures trading. We're building a dynamic team of passionate individuals who are eager to embark on this exciting journey with us. […]
The Customer Success Associate will play a pivotal role in ensuring exceptional customer experiences by engaging with pre-boarded and on-boarded customers, guiding them through trading procedures, and addressing inquiries. Responsibilities include streamlining onboarding processes, managing inbound calls, and utilizing SaaS services, particularly Freshdesk, for efficient query resolution. The role requires proactive...