Customer Service Officer

Position :Customer Service Officer

Department : Operations

Industry Type: Real Estate (Open Plotting & Construction)

Experience : 3 to 5 Years

Education : Graduation/Post Graduation

Gender : Female

Salary : 20K-25K (Salary is not a constraint for the desired candidate)

Job Location: LB Nagar, Hyderabad

Number of Positions: 1

Job Description:

As a Customer Service Officer in the Operations Department of the Real Estate industry, your responsibilities include:

• Accounting Transactions: Manage all accounting transactions, including receipts and petty cash.
• Customer Life Cycle: Oversee the entire customer life cycle, from booking to document delivery.
• Associate Life Cycle: Manage the associate life cycle, from recruitment to retention.
• Office Administration: Handle office administration and housekeeping facilities.
• Documentation and Compliance: Maintain necessary documentation, ensure compliance, and generate relevant reports.
• Cash Handling: Have experience in handling cash transactions, both payments and receipts.
• MS Office Proficiency: Possess good knowledge of MS Office applications.
• Work Schedule: Be willing to work on Sundays and festivals.

Job Types: Full-time, Permanent

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Ability to Commute:

• L. B. Nagar, Hyderabad, Telangana (Required)

Ability to Relocate:

• L. B. Nagar, Hyderabad, Telangana: Relocate before starting work (Required)

Work Location: In person