Customer Relations Manager

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  Identify and Pursue Opportunities: Actively seek out potential business deals by reaching out to prospective clients, conducting thorough market research, and analyzing available sales avenues.
  
• Nurture Client Relationships: Cultivate strong rapport with clients, offering tailored solutions and ongoing support to meet their needs effectively, while consistently striving for service excellence.
  
• Provide Support and Guidance: Offer continuous assistance and guidance to clients, staying attuned to their requirements and suggesting improvements to enhance their experience.
  
• Uphold Organizational Values: Ensure adherence to organizational values and standards, maintaining a commitment to delivering high-quality service to clients at all times.
  
• Stay Informed and Adaptive: Remain updated on industry trends, competitor activities, and market developments to identify areas for product/service enhancement and adaptation.
  
• Contribute Insights: Share market insights and competitor analyses with the Business Development Head to inform strategic decision-making and optimize business strategies.
  
• Implement Sales Innovations: Introduce and execute innovative sales techniques to drive revenue growth and capitalize on emerging opportunities in the market.
  
• Compile Comprehensive Reports: Collect, analyze, and summarize relevant data to prepare detailed reports that offer actionable insights and support informed decision-making processes.
  
• Continuous Learning and Development: Actively participate in educational workshops, stay updated on professional publications, and build personal networks to enhance professional knowledge and skills.
  
• Collaborative Teamwork: Work collaboratively within the team, ensuring efficient communication and contributing to collective goals and achievements.

Requirements

• Proactive mindset with a relentless drive for success.
  
• Passionate about sales and adept at business development.
  
• Exceptional English communication skills, both verbal and written.
  
• Proficient in delivering compelling presentations, both online and offline.
  
• Willingness to travel extensively within designated areas.
  
• Tech-savvy with adeptness in utilizing various software and tools.
  
• Mastery in productivity suites like Office 365 and similar platforms.
  
• Equipped with a smartphone running Android 9.0 and above or iOS 14.0 and above.

Benefits

• Industry-leading sales incentive program
  
• Health insurance coverage for employees and dependents
  
• Provision of a company-supplied SIM card
  
• Ample leave entitlements with flexible approval
  
• Flexible work week arrangements
  
• Comfortable travel options by AC III-Tier train or AC bus
  
• Reimbursements for fuel, vehicle maintenance, and other expenses
  
• Lodging in AC rooms during outstation travel
  
Partnerships with leading brands like Google, Zoho, etc.