Company

Gratitude Inc.See more

addressAddressMumbai, Maharashtra
CategoryCustomer Services & Support

Job description

Role: Customer Care Officer

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from Home

Functional Area: ITES / BPO / Customer Service

Process: Semi-Voice

Key Skills: International BPO WFH Graduate freshers

  • **Process* - Inbound customer service and partial cross-selling of credit card schemes and product offerings


    *C3 *COMMS* required


    **Qualification* - HSC OR GRADUATE WITH 6-month Customer Service Experience


    * *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.
    With 2 Rotational weeks off


    **Salary*- *21K* in hand


    • Interview Rounds -

    *HR - AMCAT - OPS - CLIENT*

    Transport - *Centralised Pick up and drop services from Thane station*



    *Urgent hiring for FIS (Fidelity National Information Services)*
    Handle customer queries and resolve issues.
    Permanent Work From Home
    Banking exp mandate 6 months


    • FinTech Process

    • US Voice Process

    • 24/7 Shifts

    Week Offs: Any 2 rotational
    Salary: Upto 4 LPA (27K take home)

    Who can apply?
    HSC/ GRADUATE + 6 months exp


    Applicant must have excellent communication skills in English (Written and Verbal)



    Interview rounds:
    HR
    Amcat - Svar 65
    Typing - 20/90
    Ops - Floor Ops.


    This will be WAHA - System will be provided
    Candidates can be hired from Malad Boundary & up to Virar and Thane Boundary


Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

Benefits

Work from home
Refer code: 964435. Gratitude Inc. - The previous day - 2024-03-23 01:12

Gratitude Inc.

Mumbai, Maharashtra

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