AddressKey Responsibility Areas:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Managing customer communication with the clients after sales.
- Resolve customer issues - When you find customers with problems, CRM attempts to resolve their concerns as quickly as possible
Experience & Qualifications:
- Post graduate
- Linguistic knowledge: Bi-lingual/ multi-lingual skills will be an added advantage
- Ownership: You understand the importance of the contribution in your role and take responsibility for results delivered (or not)
- Interpersonal skills: strong at building effective relationships with stakeholders at all levels
- Proactive & accountable: takes initiative and works effectively on their own, without much supervision
- Solution-focused: You like being part of the solution and not the problem
- Commitment: Appreciate time, highly organized, can identify and focus on priorities and deliver to deadline
- Collaboration: A natural team player, enthusiastic and Quick Learner
- Adept at using workplace productivity tools like Office365/Google Workspace
