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Form of workThe Hyatt Regency New Orleans, a 1193 room luxury full-service hotel with 200,000 sq. ft. of event space, is searching for an experienced Credit and EventsBilling Manager to join our Commercial Services team.
The Credit and EventsBilling Manager assists the Events Department in the Setup of accounts, bill review and completion of the full billing process with groups local and convention. Additionally, they will manage the invoice and check request process for the department. They assist in processing, commissions and rebates. The Billing Coordinator ensures Events billing systems are up to date and that any corrections or adjustments are handled in a timely manner. This person must also maintain calendars/meetings schedules and travel plans for supervisor. General office administrative duties and support of a manager are some of the daily functions of this position. This person will need to work as part of the office support staff and take part in the responsibilities that are assigned to administrative positions.
Key Responsibilities:
- Develop and implement policies and procedures related to Credit and billing processes, ensuring compliance with company standards and regulatory requirements.
- Work closely with other departments, such as finance, sales, and reservations, to address any billing-related issues and ensure a seamless experience for guests.
- Provide regular reports and updates to management on the status of Credit and billing operations, highlighting any areas of concern or opportunities for improvement.
- Manage the Credit and group billing operations for the hotel, including but not limited to credit card transactions, invoicing, and payment processing.
- Monitor cash flow and manage collections to minimize delinquencies and optimize cash flow management.
- Work closely with the finance department to analyze financial data, prepare financial reports, and ensure accuracy and completeness of financial records.
BENEFITS | LOVE WHERE YOU WORK! | Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!
We care for people so they can be their best.
- Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
- Referral Bonuses up to $500.00 - for bringing new members to our team
- Free and Discounted Room Nights at Hyatt Hotels around the world
- Paid Time Off –Holiday pay, new child leave and personal days
- Healthcare FSA - saves you money for medical expenses
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources
- Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
