AddressThe Offer
- Work alongside & learn from best in class talent
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
The Job
You will be responsible for :
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Dealing with Doctors & Patients Of US related to mediclaims and bills.Developing account plans to enhance service delivery.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- Must be fluent in english to effectively liaise with the stakeholders of the region.
- Must be comfortable with night shift
- Must not be continuing in regular course of studies
- Must be open to work in a challenging environment
The Employer
Our client is a dynamic Medical Billing services & collections company extending superior, proprietary technologies, workflow, and business processes that exceed clients' expectations and enhance their revenue cycle.
