Title: Sr. Associate Counsellor /Counsellor/Senior Counsellor
Required Educational Qualification: Any Graduate or Postgraduate
Desired Experience: 2 - 7 years
Job Objective: Objective is to provide professional guidance to students interested in studying abroad in the empaneled set of universities overseas.
Job Description:
- Team data management
- Connect with already registered users of shiksha.com (students / parents) to understand their requirements of overseas education in-terms of courses, countries, duration, fee structures and other criterions.
- Ensure conversions of potential online leads from the study abroad section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed admissions in the partner universities / Institutions
- Coordinate and maintain a strong relationship with students ,institutions, universities and university representatives
- Demonstrate expertise for shortlisting of partner universities according to the student profile and ensure documentation along with visa processing guidelines.
- Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement
Required Skills:
- Excellent communication both verbal and written
- International or overseas education counselling skills
- Sales acumen and target orientation
- Documentation and customer engagement
Desired Skills:
- Customer centric approach
- Interpersonal skills
- Data management and analytics