Address Country/Region: IN
Requisition ID: 9239
Work Model:
Position Type:
Salary Range:
Location: INDIA - BENGALURU - WHITEFIELD SITE
Title: Consultant Specialist
Description:
Job Summary Conga CLM – Grade 4C
Perform support and Configuration development tasks related to Cooper Surgical Apttus (Conga) CLM Applications .
Essential Functions & Accountabilities
- Provide Tier 2 remote support for Cooper Surgical Apttus (Conga) CLM Application in both production and non-production environments.
- Provide remote programming support for Apttus (Conga) CLM Application.
- Analyze requests from users related to defects, change requests, and new requests, and recommend necessary action.
- Discuss of new implementation phases with the business users and plan it accordingly.
- Plan the project in form of Phases and finish it as per the plan and estimates.
- Write new or modify existing programs according to specified systems designs.
- Test new or modified programs/Configuration to ensure that they conform to design. Develop test data for use in program testing.
- Write documentation of system changes in conformance with department standards
- Check on regular version upgrade with Conga Support for latest version. Co-ordinate with Conga for the OOB features break fix through conga cases.
- Maintain knowledge of Conga Supported software’s.
- Provide timely and concise summaries of project status to manager.
Qualifications
Knowledge, Skills and Abilities:
- Implementation experience on full SDLC cycle on Apttus CLM from Requirement Study to Deployment
- Conga CLM solutions : Overall configuration and OOB functionalities knowledge.
- Knowledge on OOB (Out of box) Apttus CLM package objects/ Triggers etc.
- End to End Process flow knowledge. (Agreement creation to Activation). Includes Post activation functionalities and usage
- Experience with migration of CLM across environments including experience with the Apttus migration tools.
- Resolve tickets raised in the production within SLA. Reproduce the issue lower Org’s and investigate the case with Root cause and Resolution.
- Prepare RCA and shared the same with case closure.
- Configuration knowledge based on Approvals/Templates etc.
- Complete enhancements with proper solution and impact analysis within the SLA.
- Understanding and Hand-on on Apttus X-Author Templates/ X-author for Excel design assistance and issue fixes.
- Collaborating with Salesforce, Adobe - EchoSign and DocuSign connectors to help customers on their Platform and Contracts eSignature related concerns.
- Apttus CLM 201 Certification will be added advantage. Other desirable skills Include:
- Excellent written, oral, and interpersonal communication skills.
- Excellent time management
- Highly self-motivated, self-directed, and attentive to detail.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Extensive experience working in a team-oriented, collaborative environment
- Ability to produce exceptional quality output
Work Environment:
- Normal office environment / Work from Home (WFH)
- Extensive contact with other IT team members and external business partners.
Experience:
- 6+ years’ experience in developing and supporting Apttus (Conga) CLM Applications.
