AddressRoles & Responsibilities
- Work closely with Senior Digital Product Manager to create and deliver the product data management strategy in line with overall digital strategy and wider business aspirations
- Self-motivated, ability to use initiative and manage/ prioritise your own workload efficiently with a can-do attitude
- Administrate both the Production and Test Product Information Management (PIM) systems and data models ensure maximum uptime
- Work closely with the merchandiser and external agency to ensure that SEO requirements are met to increase our visibility within the major search engines by matching our data to demand
- Support in managing the integrations to all digital channels
- Proactively improve data (or image, etc) models to support the strategy
- Support the Senior Digital Product Manager to identify opportunities and drive forward the roadmap for the PIM system and associated data model improvements through automation and smart processes
- Write user stories and test scripts and work with both System Integrators and Developers on improving data management processes via automation where strong ROIs exist
- Project manage PIM system improvements
- Manage the relationship with PIM system provider to ensure change is delivered and SLAs are achieved
- Work closely with RM IT team on internal system and integration improvement projects
- Manage all aspects product data from creation through to EOL
- Day to day management of image and document digital assets
- Manage BAU data management and all bulk imports, exports or updates to product data
- Ensure accurate product data is fed to all RMR branded online and print channels
- Manage solution and process for sharing product data with all partners
- If applicable, work with translation partners to manage product copy in 20+ languages for international traded products
- Conduct regular audits of product data and digital assets
- Measure, analyse and report on the accuracy of product data highlighting areas for continued improvement
- Support the Senior Digital Product Manager in evaluating and prioritising internal data support queries ensuring that anything with immediate business or customer impact is dealt with as a matter of urgency
- Support the creative and product teams in catalogue production
