AddressAbout the Role & Team:
Our business is executed by small high powered teams for each sub-vertical handling all aspects of business for a cluster of 3-4 cities. The right individual should have a combination of sharp analytical decision making, sound business judgement, robust result driven execution and creative iterative business building
Typically oversee a team of 4-5 Category Managers, and Trainers and be responsible for all aspects of operations of 1,000-2,000 UC partners.
What Youll Do:
Independently own and build all aspects of UCs business across your vertical -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion.
Grow the marketplace while optimising multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service.
Build, coach and lead a high performance team across business development, skill training and growth.
Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices.
Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market.
What we Need:
2-4 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting
High sense of ownership and a penchant for excellence
Prior experience in operations or category management a bonus
Folks you will work with:
We understand that the people you work with and learn from is the single most important determinant of how much you enjoy working at a place. In fact, this defines the culture in many ways. Here is a list of UC folks you can expect to work with and collaborate with:
1. Aditya Shrivastava- SVP (Repairs)
2. Salil Agarwal- VP (Painting)
3. Aayush Agarwal- VP (Repairs)
4. Arushi Arora- VP (Cleaning)
5. Rishav Jain- Business Head (Salon)
What can you expect:
A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role.
Energy and hustle of a startup with processes and depth of a big organization
Expect to work with people you can learn from and are invested in your growth
Opportunity to be part of the mission to transform customer and partner experience
Latest tools and technology to get things done provided by the company
Health insurance benefits for you and your family
At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.
Urban Company is looking for .
Education : Any Graduate / Post Graduate
