AddressReq ID: 269111
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cloud Administrator - T2 to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- Possess proficient knowledge and hands-on experience in Cloud administration, encompassing maintenance and troubleshooting.
- Demonstrate good familiarity with OS patching and proficiency in resolving server-related issues.
- Capable of participating in On-Call rotations and providing L2 level support during scheduled shifts.
- Skilled in updating Knowledge Base (KB) articles, Problem Management documentation, and Standard Operating Procedures (SOPs)/Runbooks.
- Showcase a comprehensive understanding and troubleshooting expertise in AWS cloud computing, including EC2, networking, AWS Databases (RDS), and backup and storage principles.
- Exhibit competence in AWS Storage services such as EBS, EFS, S3, and Glacier, including disk management, expansion, backup, and restoration tasks.
- Demonstrate a good grasp of networking concepts for constructing VPCs, Subnets, Landing Zones, ACLs, Security Groups, and implementing cloud security best practices.
- Display familiarity with a variety of AWS services, including Lambda, SNS, SQS, Dynamo DB, OpenSearch Cluster, Transfer Family, CloudWatch Dashboard, EFS, EKS Clusters, Step Functions, ELB, ACM Certs, Directory Services, and Networking.
- Possess a basic understanding of emerging technologies like cloud security and container orchestration (ECS, EKS, Kubernetes, or Docker Swarm).
- Collaborate with Site Reliability Engineers to analyze and resolve security issues within AWS environments for production applications.
- Assist in configuring and deploying identity and access management solutions for systems and applications, including Single Sign-On (SSO).
- Familiarity with the process of submitting cases/tickets with AWS support.
- Demonstrate dedication to delivering exceptional customer service promptly.
- Possess excellent written and verbal communication skills to interact with internal and external stakeholders effectively.
Work Timings:
- Should be willing to work in a rotational shift with a 24x7 support window.
Preferred Certifications:
- AWS Cloud Certified Associate
- AWS Cloud Certified Professional
Basic Qualifications:
- 8+ years of overall experience
- 3+ years of AWS experience
- 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
