Manager - Retail Franchisee Operations

Overall responsibility for activities at all

Franchise stores in a zone spanning customer service, sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.)

• Minimum 8 years of experience in Customer Handling /Retention Management  
• Must be able to communicate with peers and seniors in the system well and convincingly.  
• Strong data and analytical skills. With a keen eye for detail & identifying process gaps & driving improvement  
• Logical Thinking and good in sighting and analytical skills  
• Prior telecom experience mandatory