Client Service Executive

Job Profile(detail)

Client Service Executive
 Plan, develop and implement strategy for expanding market, retaining customers and improving sales
 Preparation of department budget based on the annual operating plan and ensuring the expenses are within the budget
 Monitor the activities of Marketing and Sales team, extend the support in operational activities and ensure that the targets are met
 Analyze market trends, recommend changes to marketing and business development strategies based on analysis and feedback
Coordination with the customers to identify their business needs and ensuring the needs are catered to increased sales
 Ensuring the customer queries / complaints are addressed by the respective departments on a timely manner
Coordination with the problematic customers and streamlining the receivables from the respective customers
3.8 Visiting key customer of the organization and ensuring there is no issues (or) concerns in the business relationship
3.9 Approving documents and providing decision as mentioned in the delegation of authority
3.10 Fix the performance measures for directly reporting subordinates
3.11 Evaluate the performance measures for directly reporting subordinates

Job type(WFH/Part-time/Freelancer/Full-time(returning professional)

Full time

Any office visits required

Yes, Need to visit customers

Experience required

2 yrs experience in the same field.

Any specific skills required

Basic  computer skill (MS office),Proficiency in English, Well-organised & responsible with an attitude in problem solving , Excellent verbal & written communication skill ,A team player with high level of dedication,
 

Salary structure

12-15K

No. of workings days and hours

6 days working,