We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate and Investment Bank you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develops secure high-quality production code, and reviews and debugs code written by others
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s)
- Proficiency in automation and continuous delivery methods
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- In-depth knowledge of the financial services industry and their IT systems
- Practical cloud native experience
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.JOB DESCRIPTION
Wholesale KYC Operations works closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, and English language research, comparing and analyzing client profiles across all lines of business and quality assurance. This team will also produce metrics around the work they perform.
Job Summary
Your primary responsibility is to ensure all client KYC records are compliant with regulatory standards. Should drive high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The role must have great customer service standards to define, analyze, to resolve inquiries and escalations. Should be able to closely manage day to day operations of the team/department. The KYC manager must proactively and strategically improve processes to ensure team members are high performing and meeting the firm wide quality standard.
Job Responsibilities
- Understand and implement KYC standards, guidelines, policies and procedures. Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
- Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
- Partner with Compliance , Screening, DDR and AAR team to resolve KYC exceptions and obtain approvals where necessary
- Engage with stakeholders including Middle office, On –shore makers to track exceptions and KYC completion. Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
- Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
Required Qualifications, Capabilities and skills
- Bachelor’s Degree or Graduate Degree
- 10 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC. Great computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
- Outstanding client management, partnership building, leadership, and direct experience of dealing with stakeholders
- Ability to identify risks and issues and successfully navigate through to completion
- Self-reliance and willingness to "own" problems and creatively find solutions
- Strong interpersonal and verbal/written communication skills
- Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.