We are seeking energetic and reliable professionals to join our team as Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers’ product issues, work from home,fresher,data entry,office assistant,freshers job vacancy,data entry work from home,accountant,part time,data entry operator,back office,telly calling,Call Center,hindi Call Center,so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,770.08 - ₹150,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
Work Location: In person