Business Head (12-18 Yrs)

Responsibilities:
- Client Relationship Management
- Strive to understand customer's needs and deliver the right solutions.
- Do the Gap analysis and take necessary actions.
- Delivery of P&L on a month to month basis.
- Build effective customer relationships.
- Gap analysis in invoicing and collections.
- Timely communication with customer and related stakeholders.
- Understanding the bad debt reasons and devising the strategy in recovering the same.
- Do the analysis and take the necessary course of action.
- Operations Management
- Employee Development
- Ensure employees are continuously trained as per the company standards and customer expectations.
- Performance management of employees to help them to develop and grow.
- Ensure scheduled meetings with employees at the locations and engage continuously improve employees experience
Experience:
- At least 10 years of work experience only from telecom/ logistics/ facility management companies
- Experience of independently managing a P&L