Company

Hdfc Bank LimitedSee more

addressAddressTrichy, Tamil Nadu
CategoryFinance & Accounting

Job description

Group Company: HDFC Bank Limited

Designation:Business Enhancement Unit-Field Sales Officer

Position description: To meet the business targets set for the Month / Year and maintain productivity benchmarks, Quality and adhere to process.

Primary Responsibilities:

  • Target v/s Achievement :- The prime KRA is to meet the business targets set for the Month / Year and maintain productivity benchmarks.
  • Ensure file pickup & sales closure
  • Quality Management : - Understanding the exact customer's needs & selling the right product to the customer.
  • Effective interaction / communication to be done with customer.
  • Field Sales Officer to work on the feedback shared by the supervisor / training & quality manager on the quality of appointment fixed & communication with customers.
  • Cross sell different banks products to the customer as per the requirement.
  • Ensure adherence to the processes laid down for call management, lead management, database management and customer management.
  • Attend the Product, soft skills, process training programs and refreshers through SCC & product teams.
  • Process Management : - Follow the process & adhere to the guidelines of the Channel.
  • Code of Conduct and other compliances to be followed strictly as downloaded during trainings and at regular team meetings.
  • Adhering to the required system login.
  • Maintain business Productivity.
  • Ensure adherence to management guidelines to eliminate / minimize customer complaints related to misinformation / misrepresentation.
  • Adhere to the business performance in terms lead management, appointments fixed, business in hand, logins, disbursements, hygiene parameters - complaints and sourcing mix.

Additional Responsibilities:

  • Any other task assigned by seniors from time to time.

    Required work experience

    • Industry: BFSI
    • Role: Fresher/Sales
    • Years of experience: 0 to 1

    Required Competencies:

    • Sales and Influencing Skills
    • Banking Product & Process Knowledge
    • Communication
    • Knowledge of Competition & Current trends in financial Industry.

    Required Skills:

    Graduate and Post-Graduate

    Other:

    • Reporting Designation: Sales Manager
    • Reporting Department-Sub BU: Business Enhancement Unit

    Other details

      Skills: Communication

      Experience: 0.00-1.00 Years

      Refer code: 921174. Hdfc Bank Limited - The previous day - 2024-02-12 10:44

      Hdfc Bank Limited

      Trichy, Tamil Nadu

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