Job:Retail Banking
Primary Location:Asia-India-Chennai
Schedule:Full-time
Employee Status:Permanent
Posting Date:17/Mar/2024, 8:18:24 AM
Unposting Date:Ongoing
The Role Responsibilities
- Creates and conducts proposal presentations for the portfolio assigned.
- Responsible to maintain cordial relationship with the corporate clients.
- Drive revenue growth to the business with the existing and new corporate customers.
- Ensure knowledge about the market all times to upgrade and rise up to the occasion.
- Ensure that individual targets are met, along with group targets.
- Ensure productivity and cross-sell various products.
- Focus on acquiring new clients - identification of targets
- Plan the client acquisition strategy.
- Resolving customer queries and other service issues to maintain customer satisfactionand to meet client excellence.
- Leveraging business from new and established client relationships.
- Managing both assets and liabilities.
Strategy
- Meet the business objectives initiated by the respective country Retail Clients business
- Customer focus need-based selling
- Deepen customer relationship and maximize penetration
- Fullfills corporate employees’ banking needs including payroll and other retail products.
Business
- Achieve personal sales target
- Segment focus, customer focus needs-based selling
- Actively reducing Non- funding, Sales Error and Increase the Premium Sourcing.
- Job requires generating referrals / cross-selling other products of the bank, such as investments,insurance, mortgages, credit cards ,personal loansetc. All relevant internal and external certification to be completed prior to referring / selling wealth products.
- Help Drive the Employee Banking one bank agenda
Processes
- Operational quality -Errors free customer application & documentation
- Responsive and responsible selling
- Practice appropriate sales and marketing
Risk Management
- Conduct CDD, MLP & TCF diligently
- Zero tolerance – Fraud, Mis-selling
- Attend training, acquire knowledge and apply to job function
Governance
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager