Business Analyst

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Business Analyst, KYC/AML
Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.
Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.
Responsibilities
. Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you do
. Deliver agreed on outcomes to the highest quality and do so promptly
. Own the outcomes that you are assigned to you knowing you have the power of the global organization willing to support you
. Conduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracy
. Ensuring client results are met and all processes and procedures are adhered to
. Act as an enabler between our teams located globally, local teams, and our clients in Australia to ensure we demonstrate urgency, delight the teams we represent, and enable clients, in turn, being able to delight their clients
. Contribute to the development and, where required to, lead the implementation of project outcomes
. Work with client teams per the authority delegated to you from time-to-time
. Handle teams and initiatives
. Help review policy, SOPs, Process flows and recommend ideas for improvement

Qualifications we seek in you!
Minimum qualifications
. University graduate
. Ability to understand the big picture, work independently, post and call out to bring teams together to tackle issues
. Experience in building, appraising, and leading teams
. Ability to exercise independent judgment and discretion balancing highly sensitive casework
. Sound business communication (in English) is must-have
. Exposure to contact centre operations

Preferred qualifications
. Proven Banking, Operations, or Financial Crime Risk Management experience
. Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
. Good analytical and problem-solving skills and ability to handle team and client discussions

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Key Skills