AddressThis job description outlines the key responsibilities and required skills for the role of a Delivery Manager - Performance Marketing , emphasizing the importance of online marketing, partnership management, franchise support, and effective communication. The preference for experience in specific delivery aggregators reflects the importance of familiarity with the industry landscape.
Key Responsibilities:
- Drive implementation of the Online marketing strategy to drive customer acquisition, conversion, and revenue growth.
- Manage Monthly budget on Online Platforms with accountability for campaign ROI.
- Develop, Manage & Build relationships with key marketing partners and agencies.
- On-boarding and training of new outlets within the chain in an efficient and scalable way, working with outlet-level contacts and senior stakeholders.
- Manage complete P&L across Franchisees effectively. Understanding of Franchise Store's P&L and business decisions based on the same is expected.
- Work on the Menu Redesigning to Improve the Customer Experience and Overall Conversion on aggregator Platforms.
- Directly Coordinate with Operations & Franchise Support Team to Improve the Profitability of Franchise Stores on Aggregator Platform.
- Work with Customer Relationship & Operations Team to ensure superior Customer Experience through strategic initiatives to improve the Customer Ratings & Operations Parameters.
