Branch Operations Manager

Functional Responsibilities

* To ensure customer service standards are met and minimize customer

complaints and escalations

* Deepen customer engagements and ensure revenue is maximized by cross

sell and upsell

* Ensure smooth operations of the branch at all times

* Ensure branch adheres to the highest standards of compliance

* Ensure branch upkeep in terms of physical and IT infrastructure

Skills: Customer Service, Compliance, Branch Operations

Experience: 0.00-2.00 Years