AddressDIlshuknagar
Posted 2 years ago
Job Description:
- Typing speed 40+ words/ minute
- Hospitality skills
- Pro active in dealing with the patients.
- Greeting patients when they enter
- Answer telephones and respond to queries of patients
- Gather billing or insurance information from the patient
- Schedule patient appointments
- Distribute incoming and outgoing mails to their respective destinations
- Provide patients and other departments of the diagnostic center with necessary billing information
- Ensure coordination of communication between patients and families and medical staff
- Provide patients and families with information on hospital services, procedures, and protocols
- Interview patients or families to determine the nature of care needed and direct them to the concerned health care
- Respond to patient inquiries regarding physicians and services
- Create and maintain liaison with insurance companies to inquire about payable or paid claims
- Analyze and interpret patient account data and facilitate payments
- Post patient demographic and financial entries into the predefined hospital database
- Respond to patients’ complaints regarding hospital services and ensure that concerns are handled properly
- Teach patients to use healthcare equipment on their own or in a home environment
- Assist patients with problems associated with hospital registration and admission
- Compile financial data and perform financial analysis assessments of uninsured patients
- Provide support by establishing payment arrangements for uninsured or under-insured patients
