Job Description
We are looking for a Back Office Executive who is enthusiastic to work with challenging task and support sales/admin team.
This will include market research, data management skills, Data mining, scheduling meetings, Followups, Client support, ability to respond quickly as per the request of top management.
Role & Responsibilities
- Managing emails communication and online support.
- Maintaining good relationship with customers.
- Work with internal departments and to be in touch with top managers.
- Explaining our company’s services/products to the customer and to explain how it will be beneficial to their business. Good negotiation skills will be plus.
- Timely handling and professional response to complex and technical customer queries.
- Making decisions guided by policies, procedures and as per the business plan.
- Support admin / sales team with daily activity.
- Ability to solve issues of the customers.
- Greeting & attending the visitors / clients as required.
- Analyse market trends and accordingly help sales team to develop sales plans to increase brand awareness.
- Quick learner and upto date with latest technology updates.
- Ready to achieve target in any situations.
- To perform basic admin duties as per management need.
Required Skills
- Should have good command on english.
- Should be fluent in speaking english and prominent with business writing skills.
- Good knowledge of MS Excel, Ms Word, Google doc, Google sheet, internet stuff, good typing skill, Excellent presentation skill.
- Excellent organisation skills and good negotiation skills.
- He/She should be polite with their behaviour, having positive attitude and eager to learn.
- Target achiever.
Extra Info
- Salary : No bar for right candidate
- Location : Adajan, Surat
- Qualification :Any graduate, Diploma / Freshers with good English communication skill are also welcomed. (B.com / M.com / BBA / MBA / B.Sc. / M.Sc / BCA / BE / ME / B.Tech / M.Tech / bachelors from any stream)
- Working Days: 5 days week