Role Title: Principal Engineer
Pune
About Group Technology
Barclays Technology consists of approximately 30,000 colleagues who are dedicated to the success of our customers, clients, shareholders and the firm. At the heart of our customers' and clients' relationship with Barclays is their trust in our ability to protect their information and provide the products and services they need. We are committed to working tirelessly to ensure that in this increasingly technologically competitive world, Barclays stands apart from our peers by driving meaningful differentiation based on the skills, knowledge, insights, teamwork and creativity of Barclays Technology.
About Infrastructure Engineering
Providing engineering leadership for infrastructure and services that enables the delivery and operations of all Barclays applications, networks, data centers, telecommunications, workplace and other IT infrastructure
Overall purpose of role
The Expert Engineer is responsible for assisting in defining service strategy and reference Engineering and developing service or pattern design, leading to robust, flexible and quality Infrastructure services and solutions.
Expert Engineers help the business shape its technology strategy, governance and policy they advise, influence and are sought out by senior management they have the highest level of autonomy, influence and business skills, and may engage on some of our most complex technology programmes. They possess comprehensive knowledge in breadth and depth within their technical domain they are exemplars of knowledge sharing and developing others.
Key Accountabilities
. Responsible for assisting delivery teams deploy chosen technologies across the Barclays Azure public cloud environments globally globally
. Act as a lead operations engineer in the design and recovery of Barclays infrastructure in the situation of a Cyber-attack.
. Assists Service and Application owners in fault finding and performance tuning portfolio specific services hosted in public cloud
. Responsible for defining and qualifying demand for new Infrastructure services or patterns
. Responsible for ensuring new service or pattern design adheres to Barclays's specified design blueprints, roadmaps and standards
. Develops and maintains service reference Engineering, standards and policies
. Build and lead a dedicated Azure operations team
. Consults delivery portfolio operations as required
. Represents Infrastructure Engineering on relevant Barclays Group forums and Group Tech projects
. Ensures Operational Readiness and Design & Control Assurance are adhered to at each agreed Solution Engineering Life Cycle stage gate
. Assists Service Owner or Infrastructure Service Managers in assuring vendor/supplier provided pattern solution design or build
. Assists Service Owner and Service Integration on Total Cost of Ownership for Infrastructure Services
. Provide operational support for infrastructure verticals within their chosen domain of expertise
Stakeholder Management and Leadership-
. Facilitates effective communications with all key stakeholders including:
Solution Integration Leads, Service Owners, CSO, Audit, Regulatory and Control teams
Customers, Industry Partners, Board/Exec
. Works in partnership with stakeholders to agree mutual priorities, business demand plans and improvement opportunities which will deliver value. Use the input to drive the backlog and roadmap
. Produces robust documentation & presentation material for stakeholder consumption operating at varying levels
. Presents a positive, professional, constructive image to internal and external customers and suppliers alike.
. Understands the needs and challenges of stakeholders involved in projects, and can negotiate satisfactory resolution to issues surrounding creation and implementation of technology solutions
. Working with peer group in the business, can identify customer satisfaction gaps through regular communication.
. Thinks outside of the box to support the business in delivering its strategic objectives rather than just responding to a pre-defined request.
. Able to construct cohesive presentations of solutions and options for stakeholders and construct clear document packs.
. Can identify examples of effective leaders and discuss their characteristics
. Is aware of non-verbal behaviours and their impact on the spoken word
. Freely shares information and experiences and seeks knowledge from others
. Demonstrates initiative and competence supports and encourages positive working behaviours in others.
. Knows the objectives, initiatives and issues of HR and finance departments, and the relevant regulatory agencies and regulations
Decision-making and Problem Solving -
. Ability to analyse requirements using knowledge and experience to engineer the solution to meet requirements based on the chosen technology
. Review and integrate working practices to deliver proactive/innovative solutions that benefit both the internal and wider teams
. Drive forward efficiencies and automation within technology tower
. Propose creative solutions to challenging problems such as time and cost constraints to continually move towards the strategic end state]
. Find innovative ways, processes and tools to deliver on objectives, faster and while at higher quality.
What we're looking for:
Person Specification
Expert Engineers operate at an enterprise-wide level providing advice to internal and external peers and senior management. Expert Engineers will have been assessed to meet all of the required Barclays Engineering criteria listed below:
Business Partnering: Establishes and promotes the overall vision for how enterprise architecture can support the business. Defines and gains agreement on, the principles for establishing effective relationships between stakeholders, including responsibility for the relationship between enterprise architecture functions and end users.
Customer Centricity: Thinks with the customer in mind when completing activities, demonstrating an understanding of customer outcomes and how they personally impact these. Takes personal responsibility for resolving issues impacting customer outcomes.
Business and Commercial Acumen: Applies knowledge of industry, market and business trends to prioritise activities. Applies knowledge of industry / sector priorities, dynamics and operational structures to make business decisions that may involve an element of risk. Correctly analyses the business issues and identifies appropriate action. Acquires additional information to resolve specific business issues and inform decisions
Collaboration: Uses available collaboration tools to interact and share information with senior management to achieve shared business objectives. Is a role model for strong cultural awareness and flexibility. Constructively resolves conflicts, demonstrating active listening and engagement with others in order to influence alignment in direction, viewpoint and/or decision outcome. Actively supports implementation of improvements to the collaboration environment.
Analytic Ability: Engages in high level analysis of complex issues. Identifies and evaluates organisational implications when considering proposed solutions to issues. Seeks diverse views of others to understand the underlying root cause of issue(s) and organisational impacts. Partners with other Business Units or Product Owners to jointly solve problems leading to increased innovation, continuous improvement and solutions that positively impact the organisation.
Communication: Builds rapport with others easily, adapting communication style to suit the individual and situation.Explains complex concepts in a way that is understood by all. Actively seeks others perspectives to ensure inclusiveness and understanding.
Learning Agility: Thinks through problems from a fresh point of view and is comfortable with complexity, ambiguity and explaining their thinking to others. Is curious, has a passion for ideas, gets results under tough conditions, inspires others to perform beyond normal, and exhibits the sort of presence that builds confidence in others.
Essential Skills/Basic Qualifications:
. Strong system administration and network skills to recover infrastructure and systems from a serious Cyber security incident
. Active Directory/Azure Active Directory- knowledge of design, troubleshooting and restoration.
. Ability to develop and manage cloud infrastructure from the Azure Portal, using PowerShell or the CLI.
. Experience in designing and implementing MS Azure based solutions including understanding of automation tooling and the use thereof.
. Seven+ years' experience in IT/Engineering/Architecture including at least two years' experience in a supervisory role
. Three years' recent experience in large-scale public cloud infrastructure deployment projects
. Excellent written and verbal communication and presentation skills required
Skills that will help you in your role:
. Tertiary qualifications in IT or related discipline, or equivalent experience, Azure qualifications preferred.
. Post graduate qualifications
. Experience with configuration technology e.g. Packer/Terraform
. Strong technical background in multiple Infrastructure domains
. Experience working within large scale financial companies