AddressJob Description : Atlassian Administrator
ACP-120 Jira Administration for Cloud Certification is mandatory.
Experience :
- 7+ Years IT Experience with 3+ Years' experience in Atlassian Administration mainly focusing JIRA Cloud and Confluence Cloud.
- Provide application support for JIRA and Confluence to IT the rest of the business.
- Understanding of JIRA APIs and webhooks
- Support JIRA and Confluence users
- Support and configure JIRA plugins as required.
- Generate documentation on workflows and processes implemented in JIRA to support runbooks.
- Create JIRA projects, queries, and reports as required.
Roles & Responsibilities :
- Design, configure, manage, and support Atlassian tools, primarily JIRA & Confluence
- Evaluate and recommend new plug-ins to enhance JIRA functionality for end-users.
- Train staff on JIRA/Confluence and navigating our projects and spaces.
- Provide technical assistance and training in using JIRA and other tools as identified.
- Design and support custom JIRA workflows, fields, dashboards, and reports.
- Training JIRA Project Team Support resources
- Create JIRA training and support documentation.
