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Form of workJob Title: Asst. ClientService Manager/ Client Service Manager /Sr Client Services ManagerPosition Type : Full-timePosition Level: Middle to Senior ManagementExperience Level: 7 to 12 Years in US Staffing
Job Purpose:Manages assigned ASK Consulting client(s) team and ensures process quality control & productivity.Duties:Proactively manages assigned team by mentoring, guiding, training and assisting recruiters individually and group wise as needed.Ensures all weekly and monthly team productivity SLAs are met through regular monitoring and supervision.Ensures quarterly and yearly team performance (offers/starts) targets are achieved and team is geared to handle urgent requirements.Maintains a strong work relationship with the account manager(s) of the client(s) assigned and works closely with the account manager(s) to prioritize client requirements and quickly resolves any issues that might arise.Ensures consistently high requirement coverage by proper utilization of the team.Ensures daily and weekly reports and updates are prepared and sent on time.
Soft Skills Required:Strong verbal and written communication skillsExcellent organization and planningGood multi-tasking abilityTechnical Knowledge:Microsoft Office Software Suite (Word, Excel, Outlook & PowerPoint)Demonstrated excellence in creating high quality Boolean/search strings.Good to excellent knowledge or awareness of different IT platforms (coding experience not required)Knowledge of working on platforms like JobDiva would be ideal but not compulsory.Educational Qualifications:Master’s Level: MBA (or) MA / Bachelor’s Level: B.A/B.Sc/BBA/BCom/Bed/B.Tech/B.E
About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
