Company

AdidasSee more

addressAddressKarnataka
type Form of workPermanent
CategoryRetail & Food Services

Job description

Role - Assistant Store Manager
  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
    • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
    • Be a role model for customer service and meeting or exceeding customers' expectations
    • Share your customer service experience and train selected team members to fine tune their service skills
    • Be a resource for Retail Professionals in dealing with complex customer service situations
    • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
    • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
    • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
    • Adhere to all established policies and procedures
    • Execute and maintain established Visual Merchandising and In-Store Communication standards
    • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
    • Complete cash register transactions quickly and accurately
    • Minimize loss in both, the stockroom and the sales floor
    • Perform all store operations in a safe, effective and efficient manner
    • Collaborate productively and respectfully with team members
    • Make yourself available to support other team members when needed
    • Complete all applicable training programs and effectively apply the learning on the job
    • Seek coaching and learning opportunities to continually improve your performance
    KEY RELATIONSHIPS:
    • Customers
    • Peers and Supervisor
    SKILLS:
    • Advanced Retail Professional Competencies
    (additions based on market needs)
    KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
    • High school education is a must
    • Minimum 6 months' work experience in a sports/fashion customer-focused and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
    • Basic numeracy and literacy and advanced verbal communication skills
Refer code: 906652. Adidas - The previous day - 2024-02-03 21:42

Adidas

Karnataka

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