Assistant Manager-Pmo Support

Position Summary

Position is responsible for supporting the Data Governance Office (DGO) in the delivery of best-in-class methodologies for the design and implementation of the Data Governance Program. This position is responsible for supporting workflow analysis, and in creating Policies, Procedures, and Standards. This position will develop and maintain supporting data governance documentation, including training materials, meeting agendas, announcements, communications plans, project plans, and meeting minutes. The position will create and maintain status reports, issues lists, and monitor metrics and SLA’s.

Job Responsibilities

• Collect and manage metadata, including Business Glossary and Data Lineage in Collibra Data Governance Center platform
• Support identification and management of Critical Data Elements
• Coordinate the resolution of data governance issues, maintain issues list, follows-up with stakeholders on open 'Action Items'. Establishes ongoing communication with stakeholders to communicate work progress and outcome
• Develop Data Governance Documentation by collaborating with Data Domain Owners and Stewards
• Monitor data governance metrics and SLAs, assuring required KPI levels are within established thresholds
• Support and assist DGO in creating Data Governance deliverables; manage changes to documents and posts updates to portal.
• Work with the Data Governance Office to align project deliverables to operational demand.
• Assist in coordination and scheduling of meetings, creating agendas and meeting minutes.

Knowledge, Skills and Abilities

Education

• BA/BS in Business Administration, Communications, Accounting, Computer Science or Finance as well as any other related field of expertise

• 4-6 years of experience in the Financial Services Industry in one or more of the following areas: Business Analysis, Data Management, Data Analysis & Reporting, or Project Management

Knowledge and skills (general and technical)

• Demonstrate Good verbal communication and relationship building skills
• Working knowledge of Microsoft Office tools, including MS PowerPoint
• Working knowledge of Collibra Data Governance Center
• Proven record of excellent business writing skills including presentations, business requirements, project charters, procedures, and standards along with related training materials
• Knowledge of the project and system development lifecycle
• Demonstrate ability to adapt to and manage changes in processes and priorities

MetLife:

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.      

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.