AddressHands on design, configuration and support installing and configuring the Advanced Scheduling features of Workforce Management software, customized to suit the organization s requirements and each respective sector specific to UKG Dimensions.
Responsibilities
- Collaborate with stakeholders to assess and create solutions to scheduling configuration requests.
- Setup and maintenance of Advanced Scheduling access to include creation of appropriate access groups.
- Create, build, maintain, support and troubleshoot all necessary technical infrastructure related to UKG Advanced Scheduler.
- Perform Advanced Scheduler and Timekeeper support, configuration and project work as needed across the system.
- Lead planning, discovery, construction, validation, implementation, and cutover activities for all future Advanced Scheduling upgrades and rollouts
- Responsible for planning, design, configuration, testing, deployment and documentation, providing input to the sequence of activities related to scheduling.
- Takes on special projects as assigned relating to Kronos upgrade, conversion, configuration change, or efficiency improvements.
- Must understand how the enterprise systems work.
- Must be able to recognize a systems key performance indicators and actions required to improve its performance. Critical thinking and problem-solving are crucial traits.
- Work with end users, Information Technology support staff, and UKG Global Support to troubleshoot problems and resolve application issues.
- Participate in the development of testing scenarios and testing scripts; participates in application unit level and integrated testing, as well as user acceptance testing support.
- Provide instruction and guidance to less experienced colleagues
- Build knowledge of the organization, processes, customers, and product end-users
- Leverage and follow Enterprise standard tools and processes, establishing robust traceability and audit process for integrations
- Assist in Knowledge Transfer sessions to stakeholders and DEV/SEC/OPS sustain team at the completion of build and deployment
Qualifications
YEARS OF EXPERIENCE
5+ years administration/application experience designing, configuring, deploying and maintenance in UKG-Workforce Central V8.1 including, but not limited to Timekeeping, Accruals and Advanced Scheduling.
5+ years experience working with cloud solutions
3+ years experience administering Advanced Scheduling (UKG Dimensions preferred)
MANDATORY TECHNICAL SKILLS
- Prior experience implementing Kronos/UKG workforce management solutions including Timekeeper, Accruals and Advanced Scheduling
- Must be experienced in crewing, labor planning, and plant and warehouse operations to support the design of the various schedule types, patterns, and shifts.
- Setup and maintenance of Advanced Scheduling access to include creation of appropriate access groups.
- Ability to analyze data and system concerns by applying analytical skills and efficiently communicate findings and design solutions using
- Excel, Word, Powerpoint, or other tools
- Prior knowledge or experience with HRIS and Payroll systems
- Experience working with cloud solutions
- Builds knowledge of the organization, processes and customers.
MANDATORY NON-TECHNICAL SKILLS
- Should have a sound or general understanding of project management activities and methodologies.
- Works well under guidance and direction
- Knowledgable and experienced within own functional discipline or business unit and willing to learn and expand
- Experience working with 3rdparty resources and vendors
- Strong written and verbal communication skills
- Ability to communicate with various teams, various business units directly or indirectly and IT users, ability to listen to the end user requirements and take appropriate action based on PepsiCos guidelines, a problem solver
DIFFERENTIATING COMPETENCIES
Ability to communicate with various teams, various business units directly or indirectly and IT users, ability to listen to the end user requirements and take appropriate action based on PepsiCos guidelines, a problem solver
Ability to coach and problem-solve a range of scheduling, timekeeper, accruals and access questions as they arise
Skills: Word, Project Management, Powerpoint, Problem Solving, Payroll, Hris, Workforce Management, Cloud Solutions, Excel, Kronos, Communication Skills
Experience: 3.00-5.00 Years
