Applications For Insurance Roles

Responsibilities:

* Transaction processing according to standard work & SOP

* Prioritize transactions according to detailed guidelines to meet SLA

* Plans and prioritizes tasks and work responsibilities to achieve objectives!

* Comprehending and responding to customer inquiries. Identify, research, and resolve problems.

* Assist with/perform other team tasks as the need arises.

* Ability to accurately interpret and compile information from a variety of sources and systems

* Ensure that turnaround time and quality of the work meets Company service standards

* Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls

* Handle own work in process and support team efforts to ensure that individual, team goals are met.

* Maintain key records like working files, email for reference and audit purpose

* Ability to handle basic day to day requirements of excel

Qualifications

Minimum qualifications

* Any non technical graduate.

* Freshers are eligible

* Good English language skills (verbal and written)

Preferred qualifications

* Prior experience in Insurance domain

Essential skills:

* Life product experience in policy admin/Claims processes

* Good English Communication (Both written & verbal)

* Proactive communication & High analytical skills - should be able to foresee issues and suggest solutions, with impactful data

* Displays energy and enthusiasm in approaching the job

* Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service

* Ready to work on stretched working hours

* Ability to independently work well with internal and external customers

* Customer service focus

* Basic Computer knowledge along with typing speed of 20 words/minute

* Insurance knowledge