APAC Sustainability Regional Operations Lead

Regional Sustainable Operations Lead

About the Job 

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning. 

In this role, you will work directly with one of our high-profile clients, acting as an embedded extension of their in-house sustainability team. As a member of the JLL Sustainable Operations team, reporting to the Global Sustainable Operations Lead, you will own implementation of the sustainability program components across the APAC region where JLL operates client sites. This role requires program implementation leadership within a programmatic approach to delivery. 

This position is remote and requires periodic in-office presence in order to effectively align program delivery with client culture and expectations.

What this job involves

• Implementing, through team members across the region, sustainability program components in direct collaboration with the client’s sustainability team
• Robust and executive-level communication, methodical deliver plans, and integration of feedback to remove roadblocks and leverage opportunities
• Leveraging client tools and applicable in-house JLL tools and processes for problem-solving, and identifying and securing alternative tools as needs arise
• Understanding the implementation of sustainability across the life cycle of commercial real estate, including critical stakeholder roles, strategic decision-making, and how to leverage data tracking and monitoring
• Managing regional sustainable operations team focused on program execution in a manner that aligns with client culture, which requires agile and adaptive behaviors

Key responsibilities include:

• Lead the implementation and continuous improvement of all JLL sustainability program activities across the client real estate portfolio, including development of relevant tactical processes as needed to ensure program expectations and performance are met via delivery teams
• Meet client sustainability goals and relevant key performance indicators and ensure processes for delivery are transparent, with ability to monitor, measure, and report status
• Work closely with Global D&C and FM Projects Lead to ensure sustainability projects are scheduled, delivered, and managed as expected
• Provide direction and guidance on ways to implement the sustainability program effectively and efficiently
• Work closely with the Global Sustainable Operations Lead to steer cross-functional implementation opportunities that support attainment of sustainability objectives and targets
• Work closely with the Performance Optimization Manager to adjust processes where data insights and trending indicate needed focus or calibration
• Work with team to identify building level activities that contribute to client sustainability goals aside client rhythm of the business
• Establish strong working relationships with workstreams to deliver against KPI targets
• Foster strong working relationships with internal and external stakeholders, demonstrating collaborative, solutions-oriented behaviors
• Ensure success stories are tracked and communicated to ensure a high level of awareness and engagement is achieved with regard to program delivery and client’s success
• Demonstrate innovative thinking and proactive management in bringing new ideas and solutions to the services delivery, and ensure they are socialized for collaborative agreement, then rolled out effectively
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes
• Execute team leadership by managing effective regional teams capable of delivery according to scope of work and schedule
• Plan and prioritize activities to meet roadmap and schedule expectations

Sound like you? To apply you need to be/have:

• University degree (science, engineering, math, or related fields)
• Strong operations experience in large, multi-dimensional organization with focus on operations management, productivity, or engineering excellence and embody a bias for action
• Passionate about working towards a sustainable future
• An excellent understanding of the key sustainability issues for corporate occupiers of real estate including, but not limited to: decarbonization, embodied carbon, circularity, resource preservation, biodiversity, climate risk, health & wellbeing, and social value creation
• Demonstrated experience in influencing cross-functional teams
• Experience working with corporate clients, facility managers, commercial property, property managers and an understanding of the landlord and tenant relationship is desirable
• Excellent ability to build relationships with clients and their internal teams
• A strong track record integrating sustainability into organizations’ operations
• Experience working in a collaborative way with clients and other stakeholders to implement ambitious and robust sustainability programs, including tactical plans, processes, roadmaps, and procedures
• Proven project management experience and excellent communication skills
• Attention to detail and accuracy in written and numeric work
• Ability to obtain buy-in and engagement from employees at all levels

Behavioral Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen
• Inspire - Inspire others, creates services strategy and supporting tactical plans, energizes others

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com.

Location:

On-site –Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com.

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