AI Markets - AVP

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of AI Markets - AVP

What you’ll do:

Key Responsibilities

Impact on the Business/Function

• Assist in development of AI Markets brand and features for MSS
• AI Tech-Oriented Sales Support: Identify and capitalize on sales opportunities leveraging AI technologies, digital products, and your expertise in the FICC space.
• Advanced Reporting and Analytics: Utilize AI-driven analytics to track usage patterns, identify trends, and provide actionable insights to optimize AI Markets services adoption and commercialization.
• Cutting-edge Training and Education: Conduct specialized training sessions and workshops showcasing the AI-driven features of AI Markets, tailored to the needs of institutional investors in the FICC space.
• Exceptional Customer Service: Provide personalized and timely support to clients, addressing inquiries, concerns, and issues related to AI Markets with a deep understanding of financial products and market dynamics.

Typical Targets and Measures

• Ensure delivery of tasks as per the pre-defined timelines
• Evidence of effective support for problems / requests
• Ensure stakeholder satisfaction through timely delivery of quality work.
• Feedback from team members
• Adequately work on projects and initiatives leading to proven process or functionality improvement