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Contact Center Operation jobs

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SENIOR MANAGER - CONTACT CENTER OPERATIONS - BPO (12-18 YRS)

Senior Manager - Contact Center Operations DFAC Senior Manager - This position will report to the Head of Shared Services and will spearhead the operations focusing on the following objectives:Driving Business: Oversee Advisory Ce...

CompanyPriya Barar
AddressMumbai, Maharashtra
CategoryFinance & Accounting
Date Posted 2 months ago See detail

Senior Manager - Contact Center Operations - BPO (12-18 yrs)

Priya Barar

Mumbai, Maharashtra

Senior Manager - Contact Center Operations DFAC Senior Manager - This position will report to the Head of Shared Services and will spearhead the operations focusing on the following objectives:Driving Business: Oversee Advisory Ce...

2 months ago seen See more...

Associate Director - Operations Support - Contact Center Industry (12-15 yrs)

Jagriti Singh

Bangalore, Karnataka

About The Job:- The Associate Director of Operations Support & Implementations will serve as a key pillar in driving the team to meeting department goals.- We are looking for a leader who has the vision, experience, and passion to...

2 months ago seen See more...

Data Center Operations Cluster Manager, BOM - DCO

Adsipl - Maharashtra

Mumbai, Maharashtra

Unspecified

They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. They will be creating, tracking and controlling budgets; strategi...

a month ago seen See more...

Specialist - Data center operations

Ntt Data Corporation

Kolkata, West Bengal

Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as Data centers or utilities infrastructure. Repai...

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Manager- Data center operations

Ntt Data Corporation

Kolkata, West Bengal

Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward and performance management systems. Responsible for all strateg...

a month ago seen See more...

Sr. Lead - Contact Center (Outbound Sales - BFSI Products)  

Angel One

, , India

Responsible for managing Contact Center for the assigned zone and achieving the assigned acquisition and business targetsResponsible for achieving and monitoring sales targets for assigned Contact Centers (Loans, Cards, PMS, Life...

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Supervisor, Contact Center - India

Herbalife

Bengaluru, Karnataka

5 7 years of customer services skills and minimum 2 years in a team handling role. Strong customer quality and results orientation skills. Excellent verbal, written and comprehensive skills. Ability to adapt and learn new system...

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Software Engineer - Contact Center

Apple

Bengaluru, Karnataka

4+ years of Expertise in Contact Center application design/development. Expertise on Genesys interaction routing. Good knowledge of JAVA/ J2EE, Javascript programming. Strong knowledge of Contact Center Reporting. Experience using...

2 months ago seen See more...

Head - Sales - Outbound Contact Center (10-15 yrs)

Rimi Mitra

Bangalore, Karnataka

Sales Head Outbound Contact Center - Needs to manage an outbound Telesales team across various Banking products.- Expected to manage around 450 member team with the support of Team Leaders.- This role is part of Acquisition & Cros...

2 months ago seen See more...

Contact Center Specialist

Ameriprise India

Haryana

First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution. Educate clients and advisors on newly implement services, systems, or procedures for eff...

2 months ago seen See more...

Customer Welcome Centers Operations Lead

Hewlett Packard

Haryana

Operational Management. Lead and supervise day-to-day operations within the Customer Welcome Centers in India, Greater China, and Greater Asia. Process Optimization. Collaborate with cross-functional teams to enhance operational...

2 months ago seen See more...

Technical Support Representative - Contact center

Hewlett Packard

Bengaluru, Karnataka

Creates Cases within supplied Customer Relationship Management (CRM) system. Provides direction to customers promoting online self-service and web based solutions. Work with customers in a phone based remote role, e- support, e-ch...

2 months ago seen See more...

HR Contact center - Associate

Pwc

Bengaluru, Karnataka

Invite and give in the moment feedback in a constructive manner. Share and collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle, manipulate and analys...

2 months ago seen See more...

Security Center Operations Specialist

Hashmap

Noida, Uttar Pradesh

Req ID: 271247 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Security Center Operations Specialist to join our team in Noida, Uttar Prades...

2 months ago seen See more...

Specialist - Data Center Operations

Ntt

Chennai, Tamil Nadu

Job Description The role of Critical Facilities Maintenance Engineer is responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all syst...

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Manager- Data center operations

Ntt

Kolkata, West Bengal

Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward and performance management systems. Responsible for all strateg...

2 months ago seen See more...

Data center Engineering Operations Manager

Adsipl - Telangana

India

Unspecified

Responsible for asset and inventory management. Assist in recruiting efforts. Deliver quality service and ensure all customer demands are met.BASIC QUALIFICATIONS An engineering degree or equivalent in an Electrical or Mechan...

a month ago seen See more...

Assistant Manager - Operations - Call Center (2-14 yrs)

Manjesh

Goa

Profile : Assistant Manager OperationsKey responsibilities:- Supervise, coach and develop team of associates to ensure efficiency of the department, satisfaction of customers and clients, and to maximize team performance.- Hold re...

a month ago seen See more...

Security Operations Center Manager

Ibm

Pune, Maharashtra

Unspecified

Manage and Lead the SOC team Client interactions including daily, weekly & monthly meetings. . Constant enhancement of deployed processes, playbooks and offence quality by periodic reviews of SOC policies, playbooks, offence clo...

a month ago seen See more...

Junglee Games - Security Operations Center Lead (5-8 yrs)

Anjali Sharma

Gurgaon, Haryana

As SOC Lead, you will be responsible for leading and managing 24x7 Security Operations Centre ensuring compliance to policies, process adherence, and process improvisation to achieve operational objectives of incident identificati...

2 months ago seen See more...

Flipkart - Manager - Mother Hub Operations - Sortation Center (6-12 yrs)

Sneha Verma

Pune, Maharashtra

About FlipkartFlipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape and a world...

2 months ago seen See more...

Network Operations Center Engineer

Si2 Technologies Pvt Ltd

Vadodara, Gujarat

Good understanding of ITIL Processes like Incident, Problem, Change management. Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc. Prepare MIS data for assigned, resolved, pending, transferred t...

2 months ago seen See more...

Security Operations Center Shift Supervisor

Accenture

Pune, Maharashtra

Manage a team of SOC Operators on multiple shifts supporting 24/7/365. Oversee the daily operations of the SOC. This includes, but is not limited to the following: Training. Shift Scheduling. Time and Attendance. Performance Achie...

2 months ago seen See more...

Risk Operations Manager, Stripe Delivery Center

Stripe

Bengaluru, Karnataka

Unspecified

Recruit, manage, coach, and develop a new team of in-office Risk Operations Associates. Guide your team to handle risk-related user escalations by reviewing individual Stripe accounts and transactions to identify a host of risky...

2 months ago seen See more...

Data Center Technician , Data Center Operations (DCO)

Adsipl - Maharashtra

Mumbai, Maharashtra

Unspecified

Some of the key responsibilities you will undertake are:Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include: Escalation point and technical trouble...

2 months ago seen See more...

DevOps Engineer I - Technology Operations Center

Experian

Hyderabad, Telangana

Unspecified

Be the first line of defense and operational support for internal / external users.. Monitor AWS cloud-based and premise-based production systems, to ensure the availability, performance, scalability, and security of production...

2 months ago seen See more...

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