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CLIENT SUPPORT SPECIALIST

Onboard and off-board clients for ICE Data Derivatives products and services. Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions,...

CompanyIntercontinental Exchange Holdings, Inc.
AddressHyderabad, Telangana
CategoryIT
Date Posted a month ago See detail

Client Support Specialist

Intercontinental Exchange Holdings, Inc.

Hyderabad, Telangana

Onboard and off-board clients for ICE Data Derivatives products and services. Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions,...

a month ago seen See more...

Client Support Specialist

Intercontinental Exchange Holdings, Inc.

Pune, Maharashtra

Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of our software solutions. Resolve technical problems reported by the customer to the agent in a timely manner...

2 months ago seen See more...

BiteSpeed - Specialist - Client Support (1-3 yrs)

Tushita

Bangalore, Karnataka

What you'll do:- This role is a mix of supporting customers who reach out over live chat, email & phone, helping them get setup over google meets & ensuring activation of new customers to ensure value is realised- You'll be chatti...

a month ago seen See more...

Customer Support Specialist  

Surveysparrow

, , India

SurveySparrow is looking for a self-motivated and driven attitude Product Consultant who will be responsible for ensuring that our customer's needs are met and issues are responded to and resolved in a timely manner via phone, ema...

4 weeks ago seen See more...

Production Support Specialist  

The Fountain Group

, , India

The Enterprise Application Support role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm.This role works clos...

4 weeks ago seen See more...

Technical Support Specialist

Rently

Coimbatore, Tamil Nadu

Operating in US hours. Be ready to work on night shifts and during weekends based on the work schedule....

4 weeks ago seen See more...

Production Support Specialist

Tradezero India

Bhopal, Madhya Pradesh

Act as the escalation lead for support requests raised by our Level 1 (L1) client teams (for TradeZero America, Canada, International, India), reviewing tickets that require additional assistance and escalating for resolution. Imp...

4 weeks ago seen See more...

IT Support Specialist

My3Tech

Atlanta, GA, USA

Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), h...

a month ago seen See more...

Customer Support Specialist  

Infosys Bpm

Pune, Maharashtra

Infosys BPM Hiring for "Customer support" []Skill - Customer support- International Voice []Excellent communication skillsReady to work in 24*7 shifts, work from office []Talents should have graduation completion certificate an...

a month ago seen See more...

Software Support Specialist I

Connectwise

Pune, Maharashtra

Work directly with partners to answer questions about any of our supported software in a professional and courteous manner meeting departmental goals. Train and review on all areas of the software application we support and keep u...

a month ago seen See more...

Software Support Specialist I

Connectwise

Pune, Maharashtra

Work directly with partners to answer questions about any of our supported software in a professional and courteous manner meeting departmental goals. Train and review on all areas of the software application we support and keep u...

a month ago seen See more...

Ops Support Specialist - C04

Citi

Pune, Maharashtra

Utilizes a backend standard operating procedures to handle customer queries/complaints. Follow-up on all customer requests/complaints. Experience on Disputes/Chargeback/Account Maintenance on Credit Card Account will be added adva...

a month ago seen See more...

System Admin Support Specialist

Newfold Digital

India

Participate in 24x7 shifts. Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix f...

a month ago seen See more...

Technical chat support specialist

Namecheap Web Services Pvt Ltd

Coimbatore, Tamil Nadu

Fixed monthly salary of 20,000. Additional shift allowances (averaging 4,500 per month, subject to fluctuations based on real-time workload). Overtime allowance, contingent on workload variations. Monthly travel allowance of 3,...

a month ago seen See more...

#0003 - Outlook Mobile Technical Support Specialist

Upwork

Noida, Uttar Pradesh

Providing quality support for Outlook Mobile with relevant troubleshooting and timely updates to customers. Identifying reproducible issues and file bug reports to include concise yet detailed information about issues following t...

a month ago seen See more...

Associate Technical Support Specialist

Takeoff Technologies

Pune, Maharashtra

Frontline Client Support: Investigate client issues, utilizing all available resources and tools to deliver effective solutions. Tackle complex problems to ensure clients receive efficient and effective resolutions. Contribute to...

a month ago seen See more...

Platform Support Specialist

Zerofox

Bengaluru, Karnataka

Successfully review, triage, and respond to customer and internal support tickets as a part of the ZeroFox help desk workflow. Consistently leverage established process and procedure for a high volume of information requests. Act...

a month ago seen See more...

Senior Software Support Specialist

Inspira Software Services Pvt. Ltd.

Kolkata, West Bengal

This position is not for Freshers / Inexperienced persons. Prior Experience in Software Support / Technical Support for IT, or Software Testing / QA, or as a Business Analyst, is mandatory. Immediate Joiners would be preferred. Th...

a month ago seen See more...

Application Support Specialist

Ace Skill Edutech

Mumbai, Maharashtra

TMS Setup and Configuration: Proficient in setting up and configuring Transportation Management Systems (TMS) to meet specific business requirements. Subject Matter Expertise (SI, Drayage, LTL): Possesses in-depth knowledge of Sup...

a month ago seen See more...

eProcurement Support Specialist

Avnet

Bengaluru, Karnataka

Primary subject matter expert and point of contact to achieve identified deliverables. Manages the end-to-end process of order fulfillment for sustaining program accounts. May manage customer accounts up-to multi-million dollars...

a month ago seen See more...

Hiring Tech & Application Support Specialist_ Hyderabad location

Mettler Toledo

Andhra Pradesh

To support sales team with demos and trials for complete Process Analytics product range catering to different parts of India. To visit customer places, understand their requirement and provide technical solution for all pre and p...

a month ago seen See more...

Cloud Support Specialist - Content Server

Opentext

Bengaluru, Karnataka

Participate and contribute to Project execution phases. Participate in the day-to-day administration of the systems, including Incident & Problem Management. Participate in execution of new implementations, upgrades and patching a...

a month ago seen See more...

Senior Support Specialist

Nielseniq

Chennai, Tamil Nadu

Responsible for the quality and integrity of the Incident Management process end-to-end. Responding to incidents reported by external and internal users. Coordinating the incident bridge activities. Responsible to identify, analyz...

a month ago seen See more...

Client Support Coordinator

Engage2Excel

Bengaluru, Karnataka

Provide timely and ongoing support and assistance to recipients through emails in Fresh Desk as well as account inboxes. Manage advanced level of accounts based on size, SLAs, program rules and processes. Answer overflow of recipi...

a month ago seen See more...

Enterprise Monitoring & Support Specialist II

Cgi Inc

United States, Virginia, Reston

CGI has an immediate need for an Enterprise Monitoring & Support Specialist II to join our team in Reston, VA, Plano, TX, Troy, AL or Columbia, SC. This is an exciting opportunity to work in a fast-paced team environment supportin...

2 months ago seen See more...

Technical Chat Support Specialist

Namecheap

Coimbatore, Tamil Nadu

Fixed start salary 20,000 and further growth based on performance. Additional shift allowances. Overtime allowance. Monthly transport allowance for noon and night shifts or internet allowance. Medical health insurance for the sel...

2 months ago seen See more...

Technical Support Specialist, Level 3

Soti

Kochi, Kerala

Provide telephone and email based post-sales Technical Support for our software products. Work in 24x7 Shifts to support our customers globally. Investigate issues reported by customers and work collaboratively with internal stake...

2 months ago seen See more...

Sales Support Specialist-Deputy Manager-Pune

Vodafone

Pune, Maharashtra

Unspecified

In life customer quotations . Supporting more senior Pre-Sales colleagues working on more complex opportunities. . Translation of customer requirements into Vodafone products and services. Creation of clear and unambiguous quotes...

2 months ago seen See more...

Technical Support Specialist (Performance Testing)

Tricentis

Pune, Maharashtra

Proactively manage high level, complex client service issues, researching and resolving issues quickly and efficiently Create technical documentation to serve as a knowledge base for handling support issues Ensure inquiries are r...

2 months ago seen See more...

Software Technical Support Specialist

Ul Solutions

Bengaluru, Karnataka

Ticket management within the support team and responsible for meeting all customer SLAs. Scoping, planning, specifying, testing, and delivering new and existing software features and releases. Adhering to best practices used with...

2 months ago seen See more...

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