Urgent Hiring For International Voice Process

Hi All,
NTT DATA Services is Hiring for International Inbound Voice Process (US Healthcare).
Location: Noida Sector 144
Work from Office
Only Candidates with international voice experience can Apply.
Shift Timings: US Shift (Cab Facility Available)
Job Responsibilities:
• Ensure that all assigned inbound calls are resolved.
• Helps resolve outstanding issues from previous transactions.
• Take calls from providers/callers.
• Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing
schedule.
• Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
• Identifies and resolves issues around nonstandard pending transactions.
Job Requirements:
• Any Graduates (complete 15 years of education with original marksheets).
• Excellent Communication (both verbal & written).
• Expertise in customer handling.
Comfortable in handling inbound voice calls

Skills: International Voice, International Voice Support, Voice Process, Excellent Communications Skills

Experience: 1.00-4.00 Years