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Job Description:
Scrutinizing the ledger on monthly basis to share the feedback on collectable and Non-collectable to Supervisor.
Ensure that invoices are timely submitted at customer end so that payment to be collected within credit terms from invoice submission.
Converting all the customers payment to EFT from Cheque payment.
Regular Update on Un Accounted NEFT, UNA, UNI, etc.
Effective Credit verification before any account gets activated.
Advise withdrawals of credit facilities to customers who have exceeded predetermined credits limits.
Updating clients about their credit limits and taking appropriate action against the defaulters as per the credit policy.
Sharing the dunning letters to the clients regularly for close follow ups.
Regular and persistent follow up on major accounts.
Planning, setting, and advising payment collection strategies to Collection Executives to make smooth collection of outstanding payment.
Balance confirmation and NDC is must on quarterly basis for Top 25 customers.
Visiting customers for reconciliation issues.
Highlighting cross function of any disputes raised by the customer and ensure follow up is done accordingly for timely closure.
Visiting customers as and when required to understand customers concern to take timely action.
Having a Close Look on above 90days Outstanding & follow-up regularly with the customer to keep our ledger clean.
Review of deductions on a weekly basis & immediate action to be taken by way of raising BAA.
Highlighting Non collectable cases to supervisor so that Legal notice can be sent to those customers or recommending for 3rd Party collection Agency.
Providing feedback and all the required documentations as and when litigation is filed.
Payment follows ups on daily basis is must either through visit or Phone call and same to be updated in the call stack portal on daily basis. In fact, each development of customer to be updated in the call stack portal.
Credit Policy to be followed strictly.
Form 16 TDS Certificate to be collected on quarterly basis.
Employee Type:
Permanent
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