Address
Form of work
SalaryIS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC has grown to 430+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.
Job Description
How we describe our team
We are a multi-talented team who owns the infrastructure of our company’s modern and seamless, customer-facing digital experience, built as an external suite of tools for our customers, vendors, service providers, and employees. We are Configuration Engineers, System Administrators, Database Engineers, System Analysts, Product Managers, and Scrum Masters working with systems based in the Cloud and On-Prem. We are empowered as a team to make the right decisions to support our Application Development teams, with a focus on continuous learning, adaptation, and change to ensure our company is a technology leader in the logistics industry. We provide stable and reliable environments and tools to allow for that change with minimal impact. We are the team ensuring the foundation is good so that the house is stable and try to have fun doing it!
Why we like it here
Communication and Collaboration with team members dedicated to the work but keeping a focus on work life balance. Celebrating each other's accomplishments and trusting each other to provide honest feedback. Discussing new ideas and creating the path forward together. We strongly believe in a vision to create unlimited opportunities for our people through sustainable growth and strategic focus, inspiring our premier customer-focused logistics organization.
What are we building
Scalable system infrastructure for Development teams in two countries for one web-based application utilizing RHEL, Azure Cloud, Ansible, GitLab, Kubernetes and other technologies as we continue to grow. We set expectations to deliver best in class results with timeliness to capture eager markets, looking for innovative approaches to overcome the challenges faced by Development, Operations, Continuous Deployments, and most importantly our Customers!
Who we need and what is the System Administrator Job Description
Our System Administrator needs to be able to handle building and supporting our essential infrastructure both for on Prem (UNIX) and Cloud based (Azure) servers through support, troubleshooting, installation, and deployment. Be creative during collaboration on best practices and ways to improve performance along with efficiency. Possess resolve for troubleshooting complex and simple issues alike. They will have a keen eye for recognizing inefficiency and take the initiative to simplify processes for their team and customers. A solid understanding of automation and infrastructure as code would be desired!
Primary Responsibilities
- Utilizing Infrastructure as Code best practices, develop, maintain, and enhance systems.
- Provide recommendations to management through research and review of recent industry solutions in various UNIX related technologies.
- Perform system builds and hardware upgrades for UNIX servers with ability to utilize Ansible.
- Diagnose and isolate operating system, server-side networking, and application-related problems; create workarounds or conduct system and disk recovery as necessary.
- Create documentation and training material; provide training to others to ensure cross collaboration.
- Provide production support for servers and data storage including after-hours, on-call support.
- Perform hardware maintenance, repairs, and replacements.
- Enable and maintain system backups utilizing backup software and web-based monitoring tools.
Qualifications
MINIMUM QUALIFICATIONS
- 7+ years of Red Hat (RHEL) experience as IT support or similar role
- Good understanding of Linux patching and package management.
- Working knowledge of Virtualization environments with Linux Virtual machine.
- Ability to Document procedures, standards, best practices.
- Strong work ethic, interpersonal skills, and the ability to effectively communicate with a wide range of individuals.
- An aptitude for methodical and comprehensive troubleshooting
- Strong understanding of Active Directory and RBAC.
- Experience with Ansible and Ansible AWX
- Experience with automation frameworks & extensive programming/scripting experience (bash, Python)
- Experience installing, configuring, and supporting in-house & 3rd party software.
- Understanding of Git flow to maintain Linux automation projects at any Git repositories.
- Working knowledge of web servers troubleshooting such as Apache, tomcat and nginx.
- Knowledge of Linux network functionalities such as nmap, tcpdump etc.
- Knowledge of backup strategies and products.
- Knowledge of DNS, DHCP and its core functional process.
- Knowledge of HA/DR strategies
- Good troubleshooting aptitude.
DESIRED QUALIFICATIONS
- Practiced in designing and implementing business continuity/disaster recovery and high availability plans.
- Working knowledge of Azure Cloud resources
- Experience troubleshooting network and connectivity issues.
- Experience with cluster management software (VCS)
- Experience with Solaris and Solaris Zones
- Experience with Cohesity or Commvault backup solutions
- Experience working in an agile development environment.
- Expertise configuring and supporting Sun Volume Manager, Veritas Storage Foundation, and ZFS
- Good understanding of Infrastructure automation solutions.
- Understanding of CI/CD tools and process.
- Understanding of Database workflow and its functionalities with Linux
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday
- Health Plan: Medical Insurance
- Employee Stock Purchase Plan
- Training and Education Programs
- Unlimited opportunities for career advancement
