Key Result Areas | Supporting Actions |
Market Intelligence | - Stay updated with market trends and competitor activities
- Gather market feedback and consumer insights and provide inputs to Area Sales Manager on a regular basis.
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Media and Advertisement Execution | - Effectively co-ordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas.
- Ensure that all advertisement material (POP material, posters, danglers) are properly displayed with higher visibility
- Implement promotional schemes for channel partners & submit the first hand report of the schemes effectiveness to the Area Sa
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Channel Sale | - Coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products.
- Execute sales visits to stockists/retailers as per the defined plan and daily update to Area Sales Manager pertaining to sales activities
- Manage Lead end to end and ensure conversion of leads.
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Customer Experience and Relationship Management | - Respond to customer complaints in a timely manner. If required, visit site to get the actual feel of complaint and ensure prompt resolution of complaints
- Timely highlight any constraints or dependency on other teams to the Area Sales Manager to take necessary action.
- Action and close issues identified through client centricity initiatives
- Ensure timely refund / replacements of damaged goods.
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Commercial Management and Process Efficiency | - Co-ordinate with Commercials team to raise sales invoice
- Follow up with the customers for timely payment as per credit terms
- Ensure adherence to sales process & system requirements
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Skills: Market Intelligence, Channel Sale
Experience: 1.00-4.00 Years
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