Training Manager (Agency - Channel )

Life Insurance, one of the foremost life insurance companies in India, we believe in contributing to the social and economic development of the society. See how we are making a difference in people's lives.
Conduct training modules for Agent Advisors and ADMs

• Conducting induction and on-boarding training programs
• Training on selling skills
• Training on all MLI Insurance products and processes
• Training on all MLI Digital tools and Assets
• All other training programs as outlined in the Agent and ADM learning journey
• Conducting GID's and IID's
• Conducting PRP and FOD as and when required
  

Conducting training in blended delivery format

• Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings
• Developing facilitation skills and virtual delivery
  

skills to ensure seamless training delivery across all sessions
Administrative

• Manager-trainer to drive adoption of the digital learning platform across all roles
• Responsible for driving digital assessments amongst Agents and ADMs
• Responsible for driving self-learning among Agents and ADMs
• Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
• Responsible for delivering all training adhering to the training calendar designed
• Responsible for driving business performance of all learners
• Responsible to drive attendance to all training sessions
• Responsible to capture attendance in TMS/ELM within the stipulated time defined
• Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
• Responsible to plan travel for training sessions in various locations as required
  

Look after training logistics

• Schedule training sessions
• Ensure wider participation of agents in programs
• Ensure set-up of SMART Classroom is in place before commencing a session
  

Monitor progress of agents on a continuous basis

• Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
• Ensure that agents follow moral and ethical standards when dealing with clients
• Monitor Agent development
  

Update training material

• Review present training material
• Scan environment
• Incorporate feedback from Agents, Customers, SMs, Ps, MPs
  

Ensure that the agents get updated and continuous information on MLI products
Facilitate self- development of agents
Measure Of Success

• Participant feedback
• Number of days of training
• Customer survey rating
• Pass percentage of agents
• Digital adoption / adoption of digital learning platform
• Pass percentage of Agents in IRDA exams
• Attendance of Agents and employees in training sessions
• Activating agents month-on-month against the target
• Compliance on IRDA requirements
• Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
• Reduction in training cost
• Awareness level of agents on competition
  

Desired Qualifications And Experience

• Graduate in any discipline
• At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus
  

Knowledge / Skills / Abilities
Competency
Level
Result Orientation
Working With & Through Others
Innovation
Customer Centricity
Technical Expertise
Business Acumen
4
Impact & Influence
Communication
Role Modelling Core Values
Strategic Planning & Execution

• Learning ability
• Logical thinking
• Must be able to motivate agents
• Should be self motivated, self starter
  

Skills: life insurance,training and development,agency development,insurance,team building,adms,insurance background

Skills: Training And Development, Team Building, insurance background , Agency Development

Experience: 2.00-3.00 Years