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SalaryThe role will manage a team of 8-10 BDE/RTLs & report to the Area Sales Manager.
Responsibilities:
Business Growth -
Grow merchant network by driving acquisition and servicing to attract and retain them
Drive quality in execution by audits and review mechanisms
Meet merchants to present products and manage escalations
Monitor competition within assigned territory and share inputs with leadership team
Drive acquisition and winbacks productivity to ensure right ROI
Ensure payout closure and NOC from BDEs and FLs/TLs for all payments
Brand Visibility -
Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to
cultivate customer relationships.
People Management-
Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories
Onboard and provide on-the-job-training to the front line sales team to improve performance
Monitor KPIs and coach team members on an ongoing basis
Work towards retention and engagement of the front line sales team
Drive execution rigor by being in the market and observing BDEs/TLs
Motivate the team by regularly communicating about monthly schemes and incentives.
Requirements:
MBA from Tier 2/3 campus with good academic record
Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll)
Experience in Telecom, FMCG, Retail are highly preferred (B2C experience)
Excellent interpersonal skills and a strong sales/customer service focus
Field sales experience with proven track record of increasing sales and revenue
Exposure to the start up environment is an added advantage.
Problem solving abilities with strong bias for impact
Strong ethics and discretion while dealing with customers
Drive for result, able to demonstrate/quantify success relative established targets and metrics
Age not more than 32 Year.
