Telecaller

Job Description

Telecaller

Experience- 0-1 year & Fresher can also apply
Package – ₹10,000 – ₹15,000 per month
Location – Hyderabad.

Job Role

~ Answering phones and explaining the product and services offered by the
company.
~ Contacting existing customers as well as prospective customers using scripts.
~ Obtaining customer information and other relevant data.
~ Asking questions to the customer and understanding their specifications.
~ Resolving queries and issues related to the products and services.
~ Making recordings of all the sales phone calls and sales deals.
~ Taking and processing product orders professionally.
~ Maintaining the database of customers on a regular basis.
~ Suggesting solutions based on customers’ needs and requirements.

Requirements:

~ High school diploma or equivalent.
~ Work experience as a Telecaller, or a similar role in the Sales Department.
~ Great interpersonal skills.
~ Exceptional oral and written communication skills.
~ Strong organizational skills.
~ Ability to work in a team or individually as and when required.
~ Ability to manage and handle multiple tasks.
~ Outstanding problem-solving skills