Roles and Responsibilities
- Obtaining and updating lists of individuals contact details.
- Generating Leads.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients uncertainties, grievances, and suggestions on time.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
Telecaller Requirements:
- Prior experience as a telecaller, telesales, BPO or similar or fresher.
- Completion of a sales-related training program is preferred.
- Computer literate.
- Superb verbal communication.
- Good interpersonal, research, and record-keeping skills.