Tele Caller

Join our team and lets cater a wide range of requirements, from assisting customer in the process of buying and maintaining a Hyundai car to keeping it in the best condition.

Sector 63, NoidaTele CallerTele Caller(1 - 5 years' experience) Time & Venue 19th December - 28 December , 10.00 AM - 6.00 PMCapital Automotives Pvt Ltd. H 5 Sector 63 NoidaContact - Payal Bora ( 9599690402 ) Job description Role & responsibilities Customer Engagement: Conduct outbound calls to potential and existing customers to provide information on our Hyundai and other automobile models. Effectively handle customer inquiries and provide product knowledge, addressing their needs and concerns Product Knowledge: Demonstrate a strong understanding of Hyundai and other automobile products, features, specifications, and options. Be a knowledgeable resource for customers seeking information about Hyundai Car Service. Customer Handling: Maintain a professional and customer-centric approach during phone interactions. Build rapport with customers, address their queries, and ensure a positive experience. Communication Skills: Possess excellent communication skills, both verbal and written, to engage customers effectively and provide product information. Telephone Etiquette: Proper telephone etiquette, including a friendly and professional tone, clear articulation, and adherence to company guidelines on phone interactions. Lead Generation: Skills in identifying potential leads and collecting relevant customer information for follow-up by the sales team. Customer Feedback: Ability to gather and document customer feedback, suggestions, and complaints for continuous improvement. Goal-Oriented: Setting and achieving targets for lead conversion and sales, if applicable to the role Problem-Solving: Effective problem-solving skills to handle customer issues and find suitable solutions promptly. Product Updates: Keeping up-to-date with the latest product offerings, promotions, and industry trends to provide accurate information to customers. Preferred candidate profile As a Telecaller at Capital Hyundai, you will play a pivotal role in our customer engagement and support efforts. Your primary responsibilities will include: Perks and benefits Competitive pay and benefits An opportunity to work with one of Noida’s leading car dealerships. A dynamic and supportive work environment. Professional growth and career development opportunities. Role: Customer Service Industry Type: Automobile (Automobile Dealers) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations – Other Education UG: Any Graduate PG: Any Postgraduate Key Skills: Communication SkillsLead GenerationTelephone EtiquetteCustomer HandlingFollow-Up and PersistenceHandling ObjectionsProblem-SolvingConvincing PowerExcel Report Preparation