AddressAbout the Role:
Grade Level (for internal use): 05
02 4 Summer Internship –Technology – Technical Writer Intern
About S&P Global DTS/TSG
The Team: Our Digital Technology Services and Technology Strategy Governance team enables a culture & mindset of Client-First & Architecture-First with a focus on delivering value through disciplined program delivery. Continuing to improve our cyber posture, service resiliency, employee productivity, innovation & overall employee engagement. Sitting within the CIO organization, Digital Technology Services (DTS) and Technology Strategy & Governance (TSG) are enterprise shared services enabling people, functions, and divisions by providing secure, reliable and seamless solutions to customers and our people. We take a community approach in making decisions in partnership with stakeholders who are consumers of our services, with the belief that technology allows people to do their best work.
We drive S&P Global to Power the Markets of the Future by working as trusted partners delivering secure, scalable, resilient, and innovative services and solutions that enable seamless experiences for our people and customers.
Your Summer with Us
During your summer you'll have the chance to partner with our technology experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.
Eligibility
Our next internship program runs through the summer of 202 4 . We're looking for students who are working towards a Bachelor's , and due to complete their studies to be available for a full-time role commencing in 202 5 .
The role
As an intern with S&P Global DTS/TSG you will undertake work on a real business project intended to add value to your team and our business, as well as provide you with a great learning opportunity.
We are seeking a Technical Writer to help produce high-quality documentation that contributes to the overall success of our Support Services. You will work on requirements like content strategy, processes, standards, best practices and/ or scoping out new services to ensure all necessary information has been included for users to understand what they are reading quickly.
You will have the opportunity to experience a high-level of collaboration and cross-training on a range of Support Services . We offer a collaborative, global, Support Services team that is accustomed to helping one another learn and excel while working to continuously improve the level of service delivered to our internal and external users.
Ke y responsibilities include:
Producing high-quality documentation that is appropriate for its intended audience.
Work with internal teams to obtain an in-depth understanding on Processes, Standards, Best Practices, and documentation requirements.
Writing easy-to-understand user interface text, online help and develop friendly end user guides.
Create tutorials to help end-users use a variety of quick-fix guides.
Work closely with Support Services teams to ensure they are proactively engaging their stakeholders to communicate their policies and processes, etc.
Working to keep information fresh & updated.
Researching and evaluating new methods to communicate content to colleagues.
What we're looking for
We seek candidates with diverse backgrounds and ideas with a desire to learn and thrive. The Summer Internship Program will provide you with a variety of experiences to help you identify your strengths, develop highly transferable skills, and align you to a successful career path for a bright future at S&P Global . To be an ideal fit for the role, you should have:
Working towards a bachelor’s degree in a technical field, or equivalent knowledge and experience.
Good understanding of technical terminologies.
Excellent communication skills
Strong critical thinking and problem-solving skills
An aptitude to learn and adapt quickly in a rapidly changing environment.
Intellectual curiosity and desire to learn new things, techniques, and technologies.
The ability to build strong working relationships in a collaborative setting.
Be legally eligible to work for the duration of the program in the country for which you apply.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Job ID: 294539
Posted On: 2024-03-22
Location: Gurgaon, Haryana, India
